del.icio.us Bookmarks and how to deal with your customers
By
Sebastian
Ryan Holiday is a very happy camper because Jason Calacanis responded personally to his question. And really, that is how you make people happy, keeping them as customers (assuming that Maholo is a product and users of the site are customers). I know how he feels, because Jason reached out to answer my post as […]
Recommended listening: Six pixels of Separation with David Maister
By
Sebastian
Everybody in consulting and marketing, please check out Mitch Joel’s recent episode of Six Pixels of Separation during which he gets to talk with David Maister. Even if you’d skip the rest (which you shouldn’t), the interview is well done and very insightful. Thanks, Mitch. Technorati Tags: podcast, mitchjoel
I don’t want to be your Facebook friend anymore?
By
Sebastian
So what. Ute and I tried that yesterday. Nothing happened. I get a notification for every fart one of my friends lets go, but if someone decides he does not want to be my friend anymore I get nothing? That’s like Chandler not telling Joey and Ross why he wouldn’t go to the Knicks game […]
Was die Firma kommuniziert und was beim Konsumenten ankommt
By
Sebastian
Geschichte aus meinem Umfeld: Kundenservice im Fitnessstudio. Testmonat, Einweisung. “Der Nassbereich wird überarbeitet.” Nach dem nächsten Training, keine Nasszelle mehr. Komplettrenovierung mitten im Winter, auf Nachfrage die Info, bis Ende Dezember.Kommunikation 1a: “Zu diesen Konditionen habe ich nicht gebucht, bin unzufrieden.”Antwort: “Verstehe, ich schau mal was ich machen kann.” Nach drei Tagen kein Feedback, mal […]
Maholo Daily – What is it?
By
Sebastian
Last week Mahalo Daily launched, another daily video podcast. I checked out three of the five episodes and even re-subcribed to Rocketboom and Webb Alert to compare. I like the focus on one topic which is what Mahalo tries to do with the search results. However, the once caveat I have so far is the […]
Noch einen fürs Wochenende: Stromberg meets Hitler
By
Sebastian
Schönes Ding, via Spreeblick via Hitler-Blog (ich wusste gar nicht, dass es das gibt), Hitler als Stromberg, Führer Deutsches Reich SS-Z.