English Kommunikation: blip.tv portal revver video video hosting youtube
by Sebastian
2 comments
Customer understanding at blip.tv? Seemingly zero.
I just received an email from the blip.tv support team, automatically generated
“We wanted to let you know that your professional account for “Speaking English Podcast” has expired.”
Not only am I furious because I am still waiting for the day that a video hosting service realizes that their paying customers are a valuable asset for them and that they need to make sure to keep them happy. This reminds me of the beginning of revver.com’s demise. Late payments, no communication.
But in addition, I am speechless about the mechanism. Why the fuck would you let the pro accounts expire? Why wouldn’t you send one email four weeks in advance, “hey, just to let you know, your pro account is going to expire, do you want to renew?” And why wouldn’t you send a reminder a week before it expires? You didn’t, I checked my spam folder. This could be so easy. But I guess it’s not.
Espn mobile site adds video – plays on iPhone
(this is also testing the wordpress iphone app)
Espn’s NHL site has been poorly updated during the off-season and the mobile version was still kind of lame content-wise compared to e.g. tsa.ca/nhl. To me, an NHL-app would be king, like MLB-app that livestreams games. I’d pay 15 euros to watch games on my iPhone easily, considering here in Germany NHL hockey is not available on free-tv.
Sometime this week though, they espn updated the mobile site though, enabling video reports of games. See the small symbol next to the headline.
Click that and the clip comes, quickly and crisp. Well done. But i still want the app!
iTunes 9 Killer-Feature: Comments on podcasts
In yet another revolution, Apple grabs “podcasts” forever with integrated comments.
Whether you call it ‘podcast’, ‘vidcast’, ‘vlog’ or video show, Apple one-upped competing podcathers with one new feature in iTunes 10. Publishers can now connect their blogs with the iTunes Store and let the audience comment from iTunes, without them ever having to visit the publishers site.
Research has shown that a lot of podcast viewers still do so at their computers. Now they won’t even have to leave the iTunes application to interact with the content providers. They can input their comments with email-address, name and text in iTunes and the information is automatically transferred to podcasts publishing site. It works the other way round, too, with iTunes being able to pull in the already present comments to a certain podcast episode, thus enabling a dialogue often lost.
//Well this is made up, iTunes 9 probably will not feature this feature. It is, however, a statement I gave in an interview at the Techcrunch Berlin MeetUp last year which unfortunately was never published. I still think it would be a killer feature, being huge for Apple directly of course, but also able to kick podcast interaction into new spheres.
